Boot warning: battery capacity is low

[VTK]

Please advise how to remove the error message during the boot : battery capacity is low 

1) how to move this warning to silence mode (ignore)

2) what is battery id and please advise how to order it in internet stores (ebay, aliexpress etc.)

Thank you!

[GBL84]

Sorry to hear about your issues with the battery.  Let's see if we can point you in the right direction.

To resolve a Battery Alert message, you should perform the Battery Test in the System Diagnostics (F2) environment, and calibrate the battery for best performance.

To access the HP System Diagnostics Battery Test, turn on the computer and immediately press the esc key to display the Startup Menu. Press the System Diagnostics F2 key, and then select the Battery Test option.

For more information and detailed instructions, see the document for your operating system:

• Testing and Calibrating the Battery (Windows 10)
• Testing and Calibrating the Battery (Windows 😎
• Testing and Calibrating the Battery (Windows 7)

If the battery test fails, please replace !!

Battery
6-cell, 2.58-Ah (57-Wh) polymer battery
580686-001

You may order it from HP Part Stores : http://hp.care/2eyb3Bh

or

http://www.ebay.in/itm/57WH-Battery-for-HP-Pavilion-dm3-577093-001-580686-001-/140540870594

https://www.amazon.com/60WH-Battery-Pavilion-577093-001-580686-001/dp/B004AX7S6W

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee

[VTK]

Battery test : Primary - Failed

can it be replaced by warranty id and product id

[GBL84 · Accepted solution]

Thank you your reply,

Battery warranty is one year from the time of unit purchase.

If the Battery Check indicates the battery should replaced and a Warranty ID is provided in the instructions to contact HP, then the battery replacement may be covered under warranty.

Please contact HP here :

Contact HP

Hope this helps, for any further queries reply to the post and feel free to join us again

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee