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‎05-16-2020 11:43 AM

HP Recommended
Product: HP Elitebook Folio G1
Operating System: Microsoft Windows 10 (64-bit)

Anyone can help me solver my PC cannot use Windows 10 hello login option ？

2 REPLIES 2

‎05-16-2020 12:31 PM

HP Recommended

@MATTWX 

 

The specs of your machine is on the following list

 

           https://support.hp.com/sk-en/document/c05033206#AbT7

 

It Webcam does not support Facial  recognition for Windows Hello

 

Regards.

BH
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‎05-18-2020 09:59 AM

HP Recommended

Windows Hello supports facial recognition and biometrics, you should be able to use the fingerprint reader in your laptop to authenticate with Hello

I work for HP. However, all opinions and comments are my own.
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