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MATTWX
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Message 1 of 3
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CANNOT USE WINDOWS HELLO

HP Recommended
HP Elitebook Folio G1
Microsoft Windows 10 (64-bit)

Anyone can help me solver my PC cannot use Windows 10 hello login option ?

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banhien
Level 19
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Message 2 of 3
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HP Recommended

@MATTWX 

 

The specs of your machine is on the following list

 

           https://support.hp.com/sk-en/document/c05033206#AbT7

 

It Webcam does not support Facial  recognition for Windows Hello

 

Regards.

BH
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soccer_dan
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HP Recommended

Windows Hello supports facial recognition and biometrics, you should be able to use the fingerprint reader in your laptop to authenticate with Hello

I work for HP. However, all opinions and comments are my own.
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