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melliott2
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Solved!

Cannot adjust brightness after Windows 10 Update 1803

HP Recommended
Elitebook x360 1030 G2
Microsoft Windows 10 (64-bit)

After last Windows 10 Update ver. 1803, I cannot adjust screen brightness via keyboard function keys.  Updating to latest HP graphics driver did not help.  Attempted to update using Intel's latest driver but this was blocked by HP.  Is there a fix for this issue resulting from the last Windows update?  There are numerous posts of this same issue with various models. 

Thanks. 

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banhien
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Message 2 of 6
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@melliott2

 

Please download and re-install the following software

 

    https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81790.exe

 

Hope this helps.

 

Regards.

BH
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banhien
Level 19
Level 19
94,887 93,544 12,293 26,129
Message 2 of 6
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@melliott2

 

Please download and re-install the following software

 

    https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81790.exe

 

Hope this helps.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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melliott2
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I will do this, thanks.  But will this install over the current version already on my notebook or do I need to remove the older version?  And what do I do after it is reinstalled? 

Thanks again.

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banhien
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@melliott2

 

Normally you can install over the top.

 

Regards.

BH
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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AlexGorzin
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Thanks gfuys. This worked for HP EliteBook 1030 G2. 

 

Cheers

Alex

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melliott2
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This worked, thanks.  Brightness keys now work again.  However, after installing file, my fingerprint login no longer functioned. I reconfigured my fingerprint and it now works again. 

 

Should the f12 calendar key function?  Nothing happens when this key is pressed.

 

Thanks.

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