• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Checkout the HP Cool Control for HP Spectre Notebooks Click here for tips and tricks to keep your device cool.
Locked

‎02-13-2019 04:47 PM

HP Recommended
Product: Thunderbolt G2
Operating System: Microsoft Windows 10 (64-bit)

I have a Thunderbolt G2 that I cannot get multiple displays to work at the same time.  A regular HP dock works with no issues.  Just the Thunderbolt causes this issue.  I have downloaded everything I can and updated all and I cannot see where I can change my Bios to discreet mode as I was sugggested to do.  Any help would be awesome!!!

Larry Herring
3 REPLIES 3

‎02-13-2019 07:59 PM

HP Recommended

@lsherring 

 

What is your computer ? Are they compatible ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎02-13-2019 08:14 PM - last edited on ‎05-12-2019 06:32 PM by Retired

HP Recommended

Yes it is.  What is funny, [edit] :Glasses:  I have an HP G5 Elitebook.

 

System Model HP EliteBook 840 G5
System Type x64-based PC
System SKU 4CR20UC#ABA
Processor Intel(R) Core(TM) i5-8350U CPU @ 1.70GHz, 1896 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date HP Q78 Ver. 01.04.00, 9/12/2018
SMBIOS Version 3.1
Embedded Controller Version 4.83
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Binding Disabled by Policy
Windows Directory C:\windows
System Directory C:\windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "10.0.15063.909"

Larry Herring
Was this reply helpful? Yes No

‎05-12-2019 04:45 PM - last edited on ‎05-12-2019 06:33 PM by Retired

HP Recommended

I still have this problem if anyone can help? TY.

 

Larry

[edit]

Larry Herring
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.