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‎02-13-2019 04:47 PM

HP Recommended
Product: Thunderbolt G2
Operating System: Microsoft Windows 10 (64-bit)

I have a Thunderbolt G2 that I cannot get multiple displays to work at the same time.  A regular HP dock works with no issues.  Just the Thunderbolt causes this issue.  I have downloaded everything I can and updated all and I cannot see where I can change my Bios to discreet mode as I was sugggested to do.  Any help would be awesome!!!

Larry Herring
3 REPLIES 3

‎02-13-2019 07:59 PM

HP Recommended

@lsherring 

 

What is your computer ? Are they compatible ?

 

Regards.

BH
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‎02-13-2019 08:14 PM - last edited on ‎05-12-2019 06:32 PM by Retired

HP Recommended

Yes it is.  What is funny, [edit] :Glasses:  I have an HP G5 Elitebook.

 

System Model HP EliteBook 840 G5
System Type x64-based PC
System SKU 4CR20UC#ABA
Processor Intel(R) Core(TM) i5-8350U CPU @ 1.70GHz, 1896 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date HP Q78 Ver. 01.04.00, 9/12/2018
SMBIOS Version 3.1
Embedded Controller Version 4.83
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Binding Disabled by Policy
Windows Directory C:\windows
System Directory C:\windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "10.0.15063.909"

Larry Herring
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‎05-12-2019 04:45 PM - last edited on ‎05-12-2019 06:33 PM by Retired

HP Recommended

I still have this problem if anyone can help? TY.

 

Larry

[edit]

Larry Herring
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