Cannot update bios

[marknate24]

I have tried using the update utility under windows 10, windows 11 and ubuntu. I have tried using windows update under windows 10 and windows 11. I have tried the software center update in ubuntu. I have tried creating recovery usb drives with several usb drives with several versions of the bios all with the /HP/DEVFW/firmware.bin folder structure. I also put the file in /HP/BIOS/New/firmware.bin. I have tried the network bios update from within both the F10 menu and the diagnostics menu. Nothing has worked. I am running the bios from the factory, 01.02.01. I have tried versions 01.03.01, 01.07.00, 01.08.00, 01.09.03 of the bios bin file. I have tried exporting the bin from the "HpFirmwareUpdRec64.exe -w" command and using that exported .bin. I have tried copying the U82_xxx.bin file into those folders above and renaming it firmware.bin. I have tried copying that file without renaming it to those folders. I have tried the later versions of the bios on the EFI partition of the drive under windows 10, windows 11, pop_os! and ubuntu.I have not had bitlocker enabled on the drive, ubuntu was installed without disc encryption.

Why can I not update the bios?  Oh and the serial number within the bios and on the sticker hp's support website says it's an older 2000-xxx laptop. not the elitebook 865.

if it matters, specs:

Ryzen 7 pro 6850u processor

rembrandt graphics

32gb ram

1tb samsung oem drive i cant bother to look up the partnumber for, 980 pro but relabeled.

SKU Number 6W4E6UA#ABA

System board ID 8990

[banhien]

@marknate24 

Normally HPSA updates BIOS or we have to do manually. There is ONE BIOS file on the following link

            https://support.hp.com/us-en/drivers/hp-elitebook-865-16-inch-g9-notebook-pc/2100825627

Type: BIOS-System Firmware

Version: 01.09.03 Rev.A

Operating systems: Windows 11  (I think same for W10)

Release date: May 24, 2024

File name: sp152940.exe (21.5 MB)

Regards.

[marknate24]

> I have tried using the update utility under windows 10, windows 11 and ubuntu. 

HPSA is what I was referring to when I said update utility earlier, I had forgotten what it was called and thus called it that.

What happens when I try that under windows 10:

1. It tries to download and extract the bios file to the EFI partition on the drive

2. It failed to do so, saying I didn't have enough space on that partition.

3. I delete files, including the old /EFI/HP/... files from earlier attempts to make space.

4. I try to use the utility again, it does it's thing then prompts for a reboot. It fails to reboot and asks me to manually reboot.

5. I reboot manually, the laptop flashes it's capslock and numlock key lights a few times then boots back into windows with no change to the bios version.

6. I retry several times.

I have tried similar steps in ubuntu and windows 11 with the exact same results.