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GeorgeS4
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Cannot upgrade Windows 10 to any version higher than 1803

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Elitebook 2740P
Microsoft Windows 10 (64-bit)

I cannot upgrade my Elitebook 2740P to any version higher than 1803.  The product name is XT936UT#ABA.  It fails with error 0xC1900101.  HP Support Assist has no updates available so the drivers are up to date .  I know it is not on the list of products that were tested with Windows 10 version 1909 but I was hoping it would work since Windows 10 version 1803 is running on it.  Has anyone managed to upgrade to 1903 or am I wasting my time with this?

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WAWood
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@GeorgeS4 

OK, so HOW are you attempting the Upgrade -- using Windows Update?

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GeorgeS4
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I tried with both Windows Update and with a USB media.  No luck.

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WAWood
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@GeorgeS4 

I don't know what research you have done on this issue -- but this thread from Microsoft has useful information:  https://support.microsoft.com/en-us/help/10587/windows-10-get-help-with-upgrade-installation-errors

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***Please mark Accept As Solution if my post solved your problem***

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GeorgeS4
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I tried the Microsoft suggestions and most of the suggestions on the Internet I could find.  I was hoping someone reading the forums was able to upgrade and tell me what he/she did. 

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