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12-31-2019
01:41 PM
- last edited on
12-31-2019
01:56 PM
by
Cheron-Z
I have sent in a care pack rebate for my Spectre360 but can't seem to receive a confirmation that it has been received and when I can expect the rebate. It seems like HP makes redeeming this intentionally impossible Calling their care # [edit] is impossible as the call gets dropped without connecting.
Does anyone have a direct dial number that is better than this? Thanks for your help in advance.
01-01-2020 03:26 AM
Hi @Reedrobert
Welcome to the HP Support Community.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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Asmita
I am an HP Employee