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Reedrobert
New member
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Message 1 of 2
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Flag Post

Care Pack rebate issues

HP Recommended
Spectre 360
Microsoft Windows 10 (64-bit)

I have sent in a care pack rebate for my Spectre360 but can't seem to receive a confirmation that it has been received and when I can expect the rebate. It seems like HP makes redeeming this intentionally impossible Calling their care # [edit] is impossible as the call gets dropped without connecting.

 

Does anyone have a direct dial number that is better than this? Thanks for your help in advance.

 

 

1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

Hi @Reedrobert

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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