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Locked

‎12-16-2020 06:44 AM

HP Recommended
Product: Elitebook 840 Series
Operating System: Microsoft Windows 10 (64-bit)

Setting the password with this command:

BIOSConfigUtility.exe /nspwdfile:"new password.bin"

 

Now trying to clear the BIOS password with: BIOSConfigUtility.exe /nspwdfile:"" /cspwdfile:"current password.bin"

Also tried reversing the two options: /cspwdfile:"current password.bin" /nspwdfile:"" 

 

It's the same BIN file and I can confirm the password set correctly. But I get this error:

<ERROR msg="Unable to process command. Password is set, but password provided is invalid" />
<ERROR msg="BCU return value" real="10" translated="10" />

1 person had the same question
1 REPLY 1

‎12-16-2020 12:47 PM

HP Recommended

Hi DerrynM

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards. 

I work on behalf of HP.
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