cancel
Showing results for 
Search instead for 
Did you mean: 
beerjil
New member
4 3 0 1
Message 1 of 3
339
Flag Post

Connecting ASUS MB169B+ external monitor to EliteBook 850 G1

HP Recommended

Where can I download driver?

2 REPLIES 2
Nahlous
New member
2 1 0 0
Message 2 of 3
Flag Post
HP Recommended

hI Beerjil

 

1. Search the internet for "HP Drivers" for the appropriate page for your location. For exaample:

 

Australia is this link: https://support.hp.com/au-en/drivers

 

USA is this link: https://support.hp.com/us-en/drivers

 

2. Then choose your product (example Laptop) 

 

3. Then type in your serial number or your product

 

4. In Australia, I get this page: https://support.hp.com/au-en/drivers/selfservice/hp-elitebook-850-g3-notebook-pc/7815299

 

5. Then scroll down to find "Software Solutions" 

 

6. For my specific laptop, I choose:  HP 3005pr USB 3.0 Port Replicator Driver

 

 

 

 

 

0 Kudos
beerjil
Author
New member
4 3 0 1
Message 3 of 3
Flag Post
HP Recommended

Hi Nahlous,

Thank you for the response! Prior reading your response, I installed the HP Support Assistant to check what are the drivers to be updated. I downloaded and successfully installed all the recommended drivers by the HP Support Assistant except the Realtek USB and PCIe Media Card Reader Drivers. 

 

When I received your response, I followed the instruction but  had this prompt  "A previous uninstall of HP Port Replicator Software is not yet complete. Please reboot your computer and run this installer again to installation". I repeated the process several time until I gave up and went to ASUS store and have my ZBook tested for the 3rd time.

 

Fortunately, It was successful and the sales persons asked me how did I do it. I told them I downloaded the HP Support Assistant and installed the recommended drivers. I then told the sales person that I will buy 1 unit. 🙂

 

 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation