• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
HP Recommended
zbook 15G6
Microsoft Windows 10 (64-bit)

Hi all, 

I just have my zbook15G6 delivered and finished setting up all software for my use. But then later I notice the laptop itself is getting hot (not warm) below, especially  the cooling fans seems never run, or just having 1 running only (Left).   Is this normal ? 

 

I know it can be set to  request all fans running when AC powered , but for most of the time I use this laptop on battery and I don't want my legs burn while using this laptop .  

 

Please help.  😞 

 

1 REPLY 1
HP Recommended

make sure the BIOS and drivers are up to date... use HP Image Assistant for this and you will be fine... unless there is a hardware malfunction, the BIOS manages the fans based on internal system heat levels

I work for HP. However, all opinions and comments are my own.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.