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‎09-28-2020 06:54 PM

HP Recommended
Product: zbook 15G6
Operating System: Microsoft Windows 10 (64-bit)

Hi all, 

I just have my zbook15G6 delivered and finished setting up all software for my use. But then later I notice the laptop itself is getting hot (not warm) below, especially  the cooling fans seems never run, or just having 1 running only (Left).   Is this normal ? 

 

I know it can be set to  request all fans running when AC powered , but for most of the time I use this laptop on battery and I don't want my legs burn while using this laptop .  

 

Please help.  😞 

 

1 REPLY 1

‎10-07-2020 08:36 AM

HP Recommended

make sure the BIOS and drivers are up to date... use HP Image Assistant for this and you will be fine... unless there is a hardware malfunction, the BIOS manages the fans based on internal system heat levels

I work for HP. However, all opinions and comments are my own.
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