Cracked Base

[ANDYHCAMBS1]

So I have the same issue with the bottom of my PC cracked also the same as here!  Has anyone managed to get HP to take responsibility? They called today to they wont! My pc has not moved from the desk, its a fault ! 

https://h30434.www3.hp.com/t5/Business-Notebooks/Cracked-charging-base-on-HP-Pavillion-All-in-One/m-...

[Dilip_18]

Hi@ANDYHCAMBS1,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing issues with the HP Pavilion sees crack near the bottom of the PC. I apologize for the Inconvenience. 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. 

Please reach out to the HP Technical Support team in your region regarding the service/replacement options.

Click on this link https://support.hp.com/us-en/contact-hp

For any hardware issue or repair please click on the link Phone Assist Worldwide

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!

[ANDYHCAMBS1]

Unfortunately HP are are saying it is  "customer induced " .. which is BS !  ...  given that I haven't moved it and this issue seems to be common, they and I know that is not true, I think the best answer is AVOID HP !" 

Curry's, who sell these said to me on thee phone "its a common fault" !