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- Docking Station Not Powering Laptop

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08-01-2020 02:00 PM
Hi:
I just purchased a HP ZBook 15v G5 Mobile Workstation and a HP USB-C Dock G5, but the docking station is not charging the laptop. I was under the impression that these were compatible. Can you please help with why the laptop is not charging?
Thank You,
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Accepted Solutions
08-01-2020 02:54 PM
Is it an HP ZBook 15v G5 ? It is not on the compatibility list
https://store.hp.com/us/en/pdp/hp-usb-c-dock-g5
Regards.
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
08-01-2020 02:54 PM
Is it an HP ZBook 15v G5 ? It is not on the compatibility list
https://store.hp.com/us/en/pdp/hp-usb-c-dock-g5
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.