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GKROEGER
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Docking station

HP Recommended
2019 17.3 HD TOUCHSCREEN LAPTOP
Microsoft Windows 10 (32-bit)

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 I bought these item on amazon and now suspect I will have a problem using docking station. It appears laptop does not have a USB-c port. Amazon has not provided a model number. Is any one familiar with this laptop and what dock may work with it?

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banhien
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@GKROEGER 

 

Before we can help, we need to know what EXACTLY is your 2019 17.3 HD TOUCHSCREEN LAPTOP ? Please use the following instructions to find out the model/product of your machine:


    https://support.hp.com/us-en/document/c03754824

                 or

    https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

BH
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GKROEGER
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As mentioned, I cannot find the model number anywhere and I have not receive laptop yet

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GKROEGER
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Laptop has arrived. Model number is 17-by1023cl. Looks like it does not have a docking port and USB is specified "data" only. Any ideas about whether there is a docking station that will work with this laptop or some way to connect external keyboard and monitors?

 

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TryToDoMybest
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Hello

 

if for USB-C port is specified data only , it means that it's not possible to charge the notebook via USB-C.

it's not possibile to use docking that needs a USB-C port Video Alternate mode and Power Delivery.

so you use just use USB 3.0 docking or an universal docking such as HP USC-C/A Universal Dock G2.

this kind of docking work with every coputer running windows 10, either connecting it to an USB 3.x port or USB-C data only port.

Obvuously you can buy another non HP "Universal" dock

 

bye

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GKROEGER
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I am still struggling to get my new HP 17-by1023cl laptop connected to my two new Sceptre E275W-19203R 27" monitors. One monitor will connect to the laptop HDMI port and work fine. I also purchased a Omars USB C hub HDMI docking station (which I have returned because it would not work with my laptop) The hub used a USB C connector and my laptop does not have a USB C port. I used a USB (male) to USB C {female) adapter. I am told that the USB connector on my laptop is the same spec as the USB C port except for the connector type. Apparently the only video output from the laptop is the HDMI connector and there is only one HDMI connector. Can anyone suggest how I can connect the two monitors to my laptop? I suppose I could get a HDMI spliter but both monitors would then display the same information. Apparently I need a different video card. Is this possible? Any help is appreciated. 

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