cancel
Intern
Intern
22 13 2 2
Message 1 of 4
2,366
Flag Post
HP Recommended

Solved!

EliteBook 840 G4 2nd SSD Upgrade

EliteBook 840 G4
Microsoft Windows 10 (64-bit)

Hey 🙂

 

I'm just wondering if adding a 2nd SSD to my machine in the 2.5" bay would void my warranty? I'd be adding an already purchased Sandisk drive. HP support said it WOULDN'T VOID my warranty but only if I used a "compatible" drive.

 

Other than linking me to the HP site to purchase very expensive drives straight from HP, they didn't expand upon what "compatible" meant.

 

Cheers

3 REPLIES 3
Distinguished Professor Distinguished Professor
Distinguished Professor
2,602 2,556 312 632
Message 2 of 4
2,348
Flag Post
HP Recommended

Solved!

EliteBook 840 G4 2nd SSD Upgrade

Hi @crispyswinger1 🙂

 

Adding an SSD will not void your warranty, but if you damage any part in the process HP will not cover it in warranty & if you use a uncompatible drive & that casues issues.. Hardwareor software HP will not support it in warranty.

 

That being said you don't have to purchase an SSD form HP website you can use your own as long as it is the compatible, i was able to find the Manuals for your PC

 

http://h10032.www1.hp.com/ctg/Manual/c05357618

 

Go To Page 2 or HDD/SSD Info

 

How to replace : Page 39

 

this is the compatability list in the manual 

 

M.2 solid-state drives (2280, NGFF):

 

● 512 GB, PCIe, Gen3×4, SS/DS, NVMe, MLC

● 512 GB, PCIe, Gen3×4, SS, NVMe, TLC, Opal 2

● 512 GB, PCIe, Gen3×4, NVMe, TLC

● 512 GB, SATA-3, SS, TLC, FIPS-140-2

● 360 GB, PCIe, Gen3×4, SS, TLC

● 256 GB, PCIe, Gen3×4, NVMe, TLC

● 256 GB, SATA-3, Opal 2, TLC

● 128 GB, SATA-3, SS, TLC

 

 

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Reply
0 Kudos
Intern
Intern
22 13 2 2
Message 3 of 4
2,342
Flag Post
HP Recommended

Solved!

EliteBook 840 G4 2nd SSD Upgrade


@VJ_R wrote:

Hi @crispyswinger1 🙂

 

Adding an SSD will not void your warranty, but if you damage any part in the process HP will not cover it in warranty & if you use a uncompatible drive & that casues issues.. Hardwareor software HP will not support it in warranty.

 

That being said you don't have to purchase an SSD form HP website you can use your own as long as it is the compatible, i was able to find the Manuals for your PC

 

http://h10032.www1.hp.com/ctg/Manual/c05357618

 

Go To Page 2 or HDD/SSD Info

 

How to replace : Page 39

 

this is the compatability list in the manual 

 

M.2 solid-state drives (2280, NGFF):

 

● 512 GB, PCIe, Gen3×4, SS/DS, NVMe, MLC

● 512 GB, PCIe, Gen3×4, SS, NVMe, TLC, Opal 2

● 512 GB, PCIe, Gen3×4, NVMe, TLC

● 512 GB, SATA-3, SS, TLC, FIPS-140-2

● 360 GB, PCIe, Gen3×4, SS, TLC

● 256 GB, PCIe, Gen3×4, NVMe, TLC

● 256 GB, SATA-3, Opal 2, TLC

● 128 GB, SATA-3, SS, TLC

 

 


Hiya 🙂

 

Awesome! I'm not new to this kind of thing so I won't damage anything installing a simple 2.5" SSD so no worries there. I just wanted to ensure that the act of doing so wouldn't void my warranty.

 

Cheers for the list also! I just don't need to buy another one that's all as I have a spare 2.5" SSD sitting here ready to go into the empty bay in the laptop. Seems I'll be good to go and fit it though so no worries there! 

 

Thanks

Reply
0 Kudos
Highlighted
Distinguished Professor Distinguished Professor
Distinguished Professor
2,602 2,556 312 632
Message 4 of 4
2,340
Flag Post
HP Recommended

Solved!

EliteBook 840 G4 2nd SSD Upgrade

Good Luck :ThumbUp:

 

Cheers! :generic:

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation