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‎01-14-2020 08:55 AM

HP Recommended
Product: Elitebook x360 1030 G2
Operating System: Microsoft Windows 10 (64-bit)

Dear community, 

 

the tray of my SIM-Cart Slot is stuck inside the computer case. It is supposed to have a spring mechanism that pushes it out when you give it a small push, but my seems to be blocked somehow. What can I do?

 

Thanks and kind regards,

 

Eike

3 people had the same question
2 REPLIES 2

‎01-14-2020 12:35 PM

HP Recommended

@eike_alexander 

 

That is an option. Machines w/o SIM card option have a dummy plastic which is not removable. Did you buy SIM card option with WWAN card pre-installed ?

 

Regards.

BH
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‎01-15-2020 01:07 AM

HP Recommended

Hello Banhien, 

 

thank you for your reply. At our company everyone has the same version with a Sim-Card Slot.  Mine has a slot as well that can be pushed, but it is stuck inside the computer and can't be freed. 

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