06-13-2019 08:03 AM
I see that others have had this problem and wonder if there was ever a solution? After about 2 years of light usage the lacquer started coming off the touchpad on my Envy. Model: Envy 17-n065na.
I described the issue to a HP rep at the Theo Paphitis award winners event last February and felt well and truly fobbed off, but now I see it is a common problem, making it very hard to get a used part that doesn't have the issue.
Any advice? I'm currently toying with the idea of scraping off (or removing with acetone) the remaining coating, so that it's more usable.
06-15-2019 02:17 PM
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