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HP Recommended
HP ZBOOK STUDIO G5 4NH77UT#ABA
Microsoft Windows 10 (64-bit)

Hello all, my notebook came with a fingerprint sensor that seems not to be working at all, someone told me that the fingerprint sensor is "dummy", please someone help me out.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@AbuAdam123 

 

Finger Print is an option. Did you add this option when buying it ?  From the list of parts for your machine, I can't find the Finger Print option

 

    https://partsurfer.hp.com/Search.aspx?searchText=4NH77UT

 

If you wish to add Finger Print to your machine, you have to buy following parts first

 

  • Fingerprint reader board part # L28662-001
  • Fingerprint reader bracket part # L28674-001 (Bracket Kit)

You can order from

              https://partsurfer.hp.com/Search.aspx?searchText=L28662-001

              https://partsurfer.hp.com/Search.aspx?searchText=L28674-001

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>

View solution in original post

2 REPLIES 2
HP Recommended

@AbuAdam123 

 

Finger Print is an option. Did you add this option when buying it ?  From the list of parts for your machine, I can't find the Finger Print option

 

    https://partsurfer.hp.com/Search.aspx?searchText=4NH77UT

 

If you wish to add Finger Print to your machine, you have to buy following parts first

 

  • Fingerprint reader board part # L28662-001
  • Fingerprint reader bracket part # L28674-001 (Bracket Kit)

You can order from

              https://partsurfer.hp.com/Search.aspx?searchText=L28662-001

              https://partsurfer.hp.com/Search.aspx?searchText=L28674-001

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
HP Recommended

i cant seem to find the parts. thank you

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