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- HP Community
- Notebooks
- Business Notebooks
- FINGER PRINT SENSOR

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08-08-2020 01:12 PM
Hello all, my notebook came with a fingerprint sensor that seems not to be working at all, someone told me that the fingerprint sensor is "dummy", please someone help me out.
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Accepted Solutions
08-08-2020 02:27 PM
Finger Print is an option. Did you add this option when buying it ? From the list of parts for your machine, I can't find the Finger Print option
https://partsurfer.hp.com/Search.aspx?searchText=4NH77UT
If you wish to add Finger Print to your machine, you have to buy following parts first
- Fingerprint reader board part # L28662-001
- Fingerprint reader bracket part # L28674-001 (Bracket Kit)
You can order from
https://partsurfer.hp.com/Search.aspx?searchText=L28662-001
https://partsurfer.hp.com/Search.aspx?searchText=L28674-001
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
08-08-2020 02:27 PM
Finger Print is an option. Did you add this option when buying it ? From the list of parts for your machine, I can't find the Finger Print option
https://partsurfer.hp.com/Search.aspx?searchText=4NH77UT
If you wish to add Finger Print to your machine, you have to buy following parts first
- Fingerprint reader board part # L28662-001
- Fingerprint reader bracket part # L28674-001 (Bracket Kit)
You can order from
https://partsurfer.hp.com/Search.aspx?searchText=L28662-001
https://partsurfer.hp.com/Search.aspx?searchText=L28674-001
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.