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HP Recommended
HP Elitebook 820 G2
Microsoft Windows 10 (64-bit)

Hi, i had this problem long before HP change over...for HP Elitebook 820 G2

 

Went click > Download options > Get drivers,software & firmware...i get this error page

 

http://h20565.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.sn=5CG5435L98&sp4ts.oid=7343194&lang=en&sp...

 

Downloads for this product are not available through this website.

For Enterprise products you may find US-English downloads at the HPE Software Depot.
For HP Home and Home Office products, visit HP Customer Care.
If you need additional help, you can contact your local HP representative for information on the specific update methods available for this product.

jcr46385
1 ACCEPTED SOLUTION

Accepted Solutions
2 REPLIES 2
HP Recommended
HP Recommended

when i click (Check warranty status) and enter serial#  it go to the page in question...Download options > Get drivers,software & firmware, then the that button "Get drivers,software & firmware" is useless

jcr46385
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