HINGE ON HP ENVY 360 BROKE

[chrisgruebele]

Hello, 

I recently opened my Envy 360 and the hinge in the left corner snapped.  I noticed this is a common occurrence and would like to get this fixed because I really do love this computer.  I take very good care of this laptop and with it only being 2 years old I don't feel this should have happened and it is a product defect.

[Riddle_Decipher]

@chrisgruebele I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

Please look for a private message requesting additional information. 

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