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‎07-03-2022 12:57 PM

HP Recommended

I have the same problem. Under Linux 5.18.8 there are random reboots after standby. BIOS version F.26

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‎07-04-2022 12:44 PM

HP Recommended

My laptop HP 255 G8 Ryzen 5 5500U.

All the same. Restarts after sleep on windows 10, windows 11, linux manjaro and fedora linux 36.

 

 

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‎07-09-2022 07:21 AM - edited ‎07-09-2022 07:24 AM

HP Recommended

4 days ago I installed Windows 10 cleanly again, installed all the updates and drivers from the Windows Update Center, but this time I did not install all drivers from AMD software adrenalin edition, only latest gpu driver.  Previously, on Windows 10 and 11, I installed all drivers from AMD software adrenalin edition with software and there were reboots.  I've been experimenting all these days on Windows 10 and reboots are gone.

My bios is f25, all bios settings are default, only tpm is off.

Today I installed Fedora Linux 36 as the second system, and here, after waking up from sleep, I immediately caught a reboot.

So maybe reboots are due to amd power saving settings, that are installed with the drivers, from the amd software adrenalin edition, but then why does this happen on linux, I can't understand,

I hope this information will be useful for someone.

 

1 person found this reply helpful
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‎07-11-2022 07:14 AM

HP Recommended

Same issue here. Bought 1 week ago. Windows 10.

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‎07-15-2022 11:35 AM - edited ‎07-15-2022 11:58 AM

HP Recommended

Unfortuntately, I can confirm this issue also. HP really needs to fix this, the Video from OP ist freaking 6 Months old.. thats not okay for such a cirtital bug.

 

I am using Windows 11 22H2 Enterprise.

BIOS F27

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‎07-19-2022 03:27 PM - edited ‎07-19-2022 03:39 PM

HP Recommended

put your laptop in sleep, start it again and start an youtube video right after. see if it crashes.

Thats what causes a crash on mine immediately

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‎07-20-2022 03:12 AM

HP Recommended

Have you installed any virtualization software like Docker? In this case no related issue.

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‎07-20-2022 06:38 AM - edited ‎07-20-2022 06:38 AM

HP Recommended

then there we might have the reason why it does not happen to you.

Enable virtualization in BIOS and see if it starts crashing when its enabled.

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‎07-20-2022 07:20 AM

HP Recommended

@ChuteBoxe may have also confirmed the reboots are driver related as I suspected in my earlier post. I'm going to at least try uninstalling AMD Adrenalin and all my AMD drivers at some point and letting them reinstall from Windows Update to see if there's a difference.

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‎07-20-2022 12:31 PM

HP Recommended

In my case, the pc crash after resume ONLY with Docker installed.

When I remove the software and leave the virtualization at bios enabled, I don’t have any issues.

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