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Honor Student
Posts: 2
Member Since: ‎12-23-2017
Message 1 of 3 (190 Views)

HP 6530b Administrator Password Removal (can enter BIOS with user password)

[ Edited ]
Product Name: HP Compaq 6530b
Operating System: Microsoft Windows 10 (64-bit)

Just picked up this business class laptop from a work colleague. When I purchased it I was aware that it had an administrator BIOS password and a user BIOS password.I'm logged in but can't temove the admin accountI'm logged in but can't temove the admin accountI can log-in using the user password but not the unknown Admin passwordI can log-in using the user password but not the unknown Admin password

 

The user BIOS password was installed by the previous owner who has passed the password to me, he never knew the administrator BIOS password.

 

Using the user BIOS password I am able to enter the BIOS and make changes ETC. but I am unable to update the BIOS as this requires the administerator password which is unknown.

 

When I try to delete the administrator password the facility is greyed out and I am unable to remove the admin user and password, (please see attached photo's)

 

Can anyone assist me in removing the admin user and password so that I can update the BIOS.

 

Thanks for any help, advice or assistance.

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Honor Student
Posts: 2
Member Since: ‎12-23-2017
Message 2 of 3 (109 Views)

Re: HP 6530b Administrator Password Removal (can enter BIOS with user password)

Anyone?

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Posts: 17,362
Member Since: ‎07-18-2011
Message 3 of 3 (94 Views)

Re: HP 6530b Administrator Password Removal (can enter BIOS with user password)

@B_Ogbrush1

 

Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Chat >> https://support.hp.com/us-en/contact-hp

 

When talking to the HP rep ask them to escalate your service request.

 

Or download these files.

 

https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0

 

Insert clean USB flash drive.

 

Then run USB Image tool.

 

Choose the flash drive then click on RESTORE.

 

After restore remove flash drive.

 

Insert flash drive into locked laptop and boot. ”If HDD is installed remove before booting.”

 

At C:\OUTPUT   type CD..   “Then hit enter”

 

Type HPBR   “Then hit enter”

 

First thing is to save your settings.

 

Select #3 re-program.

 

Press “S” to save system information.

 

Type HPBR and hit enter.

 

Since your model is not listed select “SHOTGUN.”

 

After reboot repeat “SHOTGUN” a second time.

 

REO

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

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