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Jdosher
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Message 1 of 6
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Solved!

HP 8460p Windows 10 pro 64 bit unknown device Port_#0001.Hub_#0004 USB\VID_138A&PID_003C\00308A9D188

HP Recommended
HP Elitebook 8460P
Microsoft Windows 10 (64-bit)

I know this has been asked before but none of the supplied answers or drivers have solved my issue. 

HP 8460p Windows 10 pro 64 bit unknown device Port_#0001.Hub_#0004 USB\VID_138A&PID_003C\00308A9D188%MCEPASTEBIN%.   I have an external usb drive that I have to unplug and plug in every time it boots.

 

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
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Message 2 of 6
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HP Recommended

Hi:

 

You need this driver for that device...

 

This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security
applications.

 

ftp://ftp.hp.com/pub/softpaq/sp58501-59000/sp58900.exe

 

 

View solution in original post

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Paul_Tikkanen
Level 21
Level 21
143,754 67,318 22,566 34,670
Message 2 of 6
Flag Post
HP Recommended

Hi:

 

You need this driver for that device...

 

This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security
applications.

 

ftp://ftp.hp.com/pub/softpaq/sp58501-59000/sp58900.exe

 

 

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Jdosher
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Message 3 of 6
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Thank you, Paul.

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Paul_Tikkanen
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143,754 67,318 22,566 34,670
Message 4 of 6
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HP Recommended

You're very welcome.

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darrylsi
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Message 5 of 6
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HP Recommended

Thanks you for the biometric driver solution. HP no longer provides drivers or support for the elitebook 8460p and so the link you provided was so appreciated.

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Paul_Tikkanen
Level 21
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143,754 67,318 22,566 34,670
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You're very welcome.

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