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‎03-19-2019 08:54 AM

HP Recommended
Product: HP Elitebook 8460P
Operating System: Microsoft Windows 10 (64-bit)

I know this has been asked before but none of the supplied answers or drivers have solved my issue. 

HP 8460p Windows 10 pro 64 bit unknown device Port_#0001.Hub_#0004 USB\VID_138A&PID_003C\00308A9D188%MCEPASTEBIN%.   I have an external usb drive that I have to unplug and plug in every time it boots.

 

5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-19-2019 09:16 AM

HP Recommended

Hi:

 

You need this driver for that device...

 

This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security
applications.

 

ftp://ftp.hp.com/pub/softpaq/sp58501-59000/sp58900.exe

 

 

View solution in original post

1 person found this reply helpful
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5 REPLIES 5

‎03-19-2019 09:16 AM

HP Recommended

Hi:

 

You need this driver for that device...

 

This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security
applications.

 

ftp://ftp.hp.com/pub/softpaq/sp58501-59000/sp58900.exe

 

 

1 person found this reply helpful
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‎03-19-2019 02:28 PM

HP Recommended

Thank you, Paul.

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‎03-19-2019 03:17 PM

HP Recommended

You're very welcome.

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‎01-03-2020 06:05 PM

HP Recommended

Thanks you for the biometric driver solution. HP no longer provides drivers or support for the elitebook 8460p and so the link you provided was so appreciated.

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‎01-03-2020 06:18 PM

HP Recommended

You're very welcome.

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