cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
MMillon
New member
2 1 0 0
Message 1 of 6
837
Flag Post

HP Elitebook 2560P Windows 10 Hotkey Driver issue

HP Recommended
HP Elitebook 2560p
Microsoft Windows 10 (64-bit)

I have an elitebook 2560p running 64bit windows 10. The hotkeys are not working and I have combed through previous discussions to troubleshoot to no avail. Can anyone please assist me on getting this set up? Thanks!

5 REPLIES 5
TryToDoMybest
Level 8
1,050 994 106 206
Message 2 of 6
Flag Post
HP Recommended

Hello

 

that model is 8 or 9 years old,  I guess you will never find a solution for the hotkeys if they don't work after windows update.

 

bye

Was this reply helpful? Yes No
Paul_Tikkanen
Level 21
Level 21
144,974 68,535 22,812 34,990
Message 3 of 6
Flag Post
HP Recommended

Hi, @MMillon 

 

The only suggestion I can offer would be to try the W10 hotkey driver from the 2570p...

 

5.0.28.1   Jul 9, 2015

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71790.exe

Was this reply helpful? Yes No
MMillon
Author
New member
2 1 0 0
Message 4 of 6
Flag Post
HP Recommended

Do i have to do anything once it's downloaded and installed?

Was this reply helpful? Yes No
Paul_Tikkanen
Level 21
Level 21
144,974 68,535 22,812 34,990
Message 5 of 6
Flag Post
HP Recommended

Not that I know of.

 

It will either work the Fn keys on W10, or it won't.

 

Your notebook is not supported by HP for W10, so anything we try on unsupported platforms is pure experimentation.

Was this reply helpful? Yes No
itswal
New member
2 2 0 0
Message 6 of 6
Flag Post
HP Recommended

Could be worth seeing if the hotkey drivers exist for windows 8 and installing those they should be closer than the 2570? id have thought if there were windows 8 drivers they might work. otherwise as Paul says no chance 🙂 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation