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‎10-10-2024 09:26 AM

HP Recommended
Product: HP EliteBook 840 14 inch G9
Operating System: Microsoft Windows 11

Many users reporting failure to charge over USB-C when the laptop is upgraded to Bios VersionU71 Ver. 01.12.01

 

Laptop will suddenly stop charging (my experience has been when users unplug from power, work, then go to plug back in) with the only "fix" by doing a power reset:

 

- Unplug any USB-C peripherals

- Shut the computer down

- Press and hold the power button for 45-60 seconds

- Turn the computer back on

- Plug power back in

 

Related threads:

 

https://h30434.www3.hp.com/t5/Business-Notebooks/HP-Elitebook-bios-update-problem-with-docking-stati...

 

https://h30434.www3.hp.com/t5/Business-Notebooks/EliteBook-840-G9-charging-issues/m-p/9206081#M17472...

 

https://h30434.www3.hp.com/t5/Business-Notebooks/ELITEBOOK-840-G9-6T260EA-6T247EA-NOT-CHARGING/m-p/9...

 

Category:
2 people had the same question
2 REPLIES 2

‎10-17-2024 09:48 AM

HP Recommended

Can't roll back to an earlier version of the BIOS because when you try the update, the following error pops up:

 

USB Type-C Controller Firmware Update failed on below Controller(s):

USB-C Controller Firmware

Info: The new FW is not higher version

 

 

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‎11-03-2024 08:16 PM

HP Recommended

HP Finally have  released a fix for the Charging Issues with a new BIOS Version released Today see below link

HP EliteBook 840 14 inch G9 Notebook PC Software and Driver Downloads | HP® Support 

Bios Version 1.12.02

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