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- HP Elitebook X360 G3 with broken hinge und unseated display

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07-23-2019 10:40 AM
Hello
Unfortunately my satisfaction with the Elitebook G3 x360 did not last long: After half a year the display lifted off when I simply opened the cover. It seems to be the same issue as reported here: https://h30434.www3.hp.com/psg/board/message?board.id=Display&message.id=189310#M189310. I am curious to learn if this problem affects the whole series ...
I look forward to get your feedback!
Kind regards,
dpac17
07-23-2019 10:46 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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