HP Image Assistant (HPIA) 5.0.3 Issues

[LBrown28]

Hello,

I often use HP Image Assistant (HPIA) to check for drivers on computers right after they are imaged. Today I tried use it on a HP ProBook 650 G5 and HPIA claimed it was no longer supported when it had v1909 Win 10 on it. I checked the compatibility list  for the latest version of HPIA just in case, and the list said this setup was currently supported. I'm guessing it a bug of some kind, so I thought I'd ask if anyone else is having this issue.

[Dragon-Fur · Accepted solution]

@LBrown28 

I've reported this issue (this morning).  Several series are impacted.

When the support list is fixed by HP, the HPIA software will start working again.

No, I don't know how long it will take - those of us who are impacted have to wait.

Yes, I know.  Answered and no one is happy.  😑

If you wish to do so, check and update your Drivers manually.

Software and drivers for HP ProBook 650 G5 Notebook PC 

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HP ProBook 650 G5 Notebook PC 

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