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- Re: HP Laptop automatically restart randomly and slow respon...

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04-09-2019
02:10 AM
- last edited on
04-09-2019
07:41 AM
by
kevin-t
I need your help, please open ticket with HP because the Laptop has automatically restarted multiple times and working very slow.
We have tried reinstalled operating system & latest BIOS drivers on the Laptop, but the issue has not fixed.
Laptop details
Model- HP EliteBook 840 G4 Notebook PC
S/N- [edited]
PID-1EN24EA#ABT
Address-
[Personal Information Removed[
05-01-2019 01:26 PM
This forum is mainly volunteers, so if your PC is in warranty you need to contact Tech Support, (look for a link on the support page for your PC on HP.com).
I would recommend running the Hard Drive Diagnostic first since you might be having a failure, if you get an error code write it down.
If you have not backed up your Data now would be a good time.
If my post resolves your issue please click the accepted as solution button under it.
To thank a Tech for a post click the thumbs up button under the post.
You can even click both buttons. . .