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Message 1 of 2
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HP Laptop automatically restart randomly and slow response

HP Recommended
HP EliteBook 840 G4 Notebook PC
Microsoft Windows 10 (64-bit)

I need your help, please open ticket with HP because the Laptop has automatically restarted multiple times and working very slow.


We have tried reinstalled operating system & latest BIOS drivers on the Laptop, but the issue has not fixed.


Laptop details


Model- HP EliteBook 840 G4 Notebook PC

S/N- [edited]





[Personal Information Removed[


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Message 2 of 2
Flag Post
HP Recommended

This forum is mainly volunteers, so if your PC is in warranty you need to contact Tech Support, (look for a link on the support page for your PC on


I would recommend running the Hard Drive Diagnostic first since you might be having a failure, if you get an error code write it down.


If you have not backed up your Data now would be a good time.

If my post resolves your issue please click the accepted as solution button under it.

To thank a Tech for a post click the thumbs up button under the post.

You can even click both buttons. . .
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