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04-09-2019 02:10 AM - last edited on 04-09-2019 07:41 AM by kevin-t
Product: HP EliteBook 840 G4 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)
I need your help, please open ticket with HP because the Laptop has automatically restarted multiple times and working very slow.
We have tried reinstalled operating system & latest BIOS drivers on the Laptop, but the issue has not fixed.
Model- HP EliteBook 840 G4 Notebook PC
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1 REPLY 1
05-01-2019 01:26 PM
This forum is mainly volunteers, so if your PC is in warranty you need to contact Tech Support, (look for a link on the support page for your PC on HP.com).
I would recommend running the Hard Drive Diagnostic first since you might be having a failure, if you get an error code write it down.
If you have not backed up your Data now would be a good time.
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