• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Checkout the HP Cool Control for HP Spectre Notebooks Click here for tips and tricks to keep your device cool.
Locked

‎12-27-2021 04:16 AM - last edited on ‎12-27-2021 10:44 AM by Retired

HP Recommended
Product: HP Pavilion x360
Operating System: Microsoft Windows 10 (64-bit)

HP Original Battery required for the following Laptops

 

Product Serial No.: [Personal Information Removed]

Product Number: 8GB02PA

Product Description: HP Pavilion x360 Convert 14-dh1011TU

 

 

Product Serial No.: [Personal Information Removed]

Product Number: 4LS25PA

Product Description: HP Pavilion x360 - 14-cd0081tu

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-27-2021 01:06 PM

HP Recommended

@IT-KSPL 

 

Fore the first machine, part # is L11119-856 as shown:

 

            https://partsurfer.hp.com/Search.aspx?searchText=8GB02PA

 

For the second machine, part # 920070-856 as shown: 

 

             https://partsurfer.hp.com/Search.aspx?searchText=4LS25PA

 

Both of them are N/A from HP. You have to use part # to search online including eBay.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎12-27-2021 01:06 PM

HP Recommended

@IT-KSPL 

 

Fore the first machine, part # is L11119-856 as shown:

 

            https://partsurfer.hp.com/Search.aspx?searchText=8GB02PA

 

For the second machine, part # 920070-856 as shown: 

 

             https://partsurfer.hp.com/Search.aspx?searchText=4LS25PA

 

Both of them are N/A from HP. You have to use part # to search online including eBay.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎12-29-2021 09:19 PM

HP Recommended

Searched with the part numbers, but not available any where including e-bay. 3days back same informed to HP customer care and raised ticket for new battery. Till now there is no call or follow-up from HP. waiting for reply.....

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.