• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎05-21-2020 03:24 PM

HP Recommended
Product: HP Pavilion x360 Convertible 14-cd0xxx
Operating System: Microsoft Windows 10 (64-bit)

I recently updated my operating system from windows 10 home to window 10 Pro (64bit). After that the stylus is not working.

 

Pen Model: HP Pen 905512-001

OS: windows 10 Pro Version 10.0.18363 Build 18363

Laptop Model: HP Pavilion x360 Convertible 14-cd0xxx

1 person had the same question
2 REPLIES 2

‎05-22-2020 02:33 PM

HP Recommended

Hello

 

try to read this post:

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Pen-905512-001-Compatibility/td-p/...

 

bye

Was this reply helpful? Yes No

‎05-22-2020 03:00 PM

HP Recommended

Thanks for your response, I have already gone through post you have shared. Problem is my pen was working fine with preinstalled windows home, but after installing windows 10 PRO, it stopped working. It is not getting detected. Do we have any drivers or anything we need to install. Please advice. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.