• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎07-21-2025 01:28 PM

HP Recommended
Product: HP ProBook 440 14 inch G9 Notebook PC (4D7R9AV)

Hello, so I got a problem with my laptop HP ProBook 440 14 inch G9 Notebook PC, I was using it 1,5 years and one morning, it stopped turning on. fans are crazy but when plugging the charger and only for about 5 seconds. If anybody knows what to do please help!

SN: 5CD33428BQ

and I know that there's saying that "Don't say your serial number!" but idc and I wanted to prove that I have an warranty left!

Reply
1 REPLY 1

‎07-22-2025 08:45 AM

HP Recommended

Hello MarcelPoland.

 

This problem is exactly why it's important to have an active warranty on your HP laptop and the reason many of us often purchase Care Packs to extend it. What you're describing indicates some kind of hardware issue (most likely a motherboard one) and in any case the best thing to do is contact HP Support  or take it to an authorized Service center to get this sorted out.

 

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.