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costasl
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HP Probook 6460b reset bios password

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HP Probook 6460b
Microsoft Windows 7 (64-bit)

Hi there. I've bought a HP Probook 6460b and the bios is locket with a password, I need to reset the password to get access to the bios setting and to be able to update it.

I have found a similar issue here https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/How-to-reset-or-by-BIOS-admin-... but I can’t download the file I need for the procedure (it’s an old post so maybe the file is no longer available).

Thank you for your help

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IT_WinSec
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Hello @costasl

 

Welcome to the HP Support Community.

 

A TKB article has been created on this matter - you want to check it out >> https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Forgotten-BIOS-or-power-on-password-HP-Commer...

 

You will have to  contact HP Business Support  for assistance on removing the password.

 

Here is how to reach to HP:

>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

>> https://support.hp.com/us-en/contact-hp

If in the USA, you may call toll free 1-(800)-334-5144

 

Based on the country/location/PC model, contact options vary - web/chat/ticket/phone. Ask for SMC.bin file

Details can be found in the article (link posted above).

 

 

Let me know how it goes and if you require assistance

>> Your FEEDBACK is important. Click below on Accept As Solution or ThumbUp+ buttons if my comments helped or to say thanks <<
*** I work for HP *** I express personal opinion only *** HP Expert - Volunteer since 2013

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IT_WinSec
Level 15
Level 15
10,021 9,918 802 3,895
Message 2 of 2
Flag Post
HP Recommended

Hello @costasl

 

Welcome to the HP Support Community.

 

A TKB article has been created on this matter - you want to check it out >> https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Forgotten-BIOS-or-power-on-password-HP-Commer...

 

You will have to  contact HP Business Support  for assistance on removing the password.

 

Here is how to reach to HP:

>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

>> https://support.hp.com/us-en/contact-hp

If in the USA, you may call toll free 1-(800)-334-5144

 

Based on the country/location/PC model, contact options vary - web/chat/ticket/phone. Ask for SMC.bin file

Details can be found in the article (link posted above).

 

 

Let me know how it goes and if you require assistance

>> Your FEEDBACK is important. Click below on Accept As Solution or ThumbUp+ buttons if my comments helped or to say thanks <<
*** I work for HP *** I express personal opinion only *** HP Expert - Volunteer since 2013

View solution in original post

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