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- HP Stream 11 Pro G4 - Failure Rate

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05-07-2019 11:51 AM
Product: HP Stream 11 Pro G4
Operating System: Microsoft Windows 10 (64-bit)
I work for a school system that is testing out the HP Stream 11 Pro G4 to see if it would be a viable device option for our students. We currently have 108 Streams that we have on loan to test... over a 3 month window 9 of those devices have had "bootable device not found" failures.
Is this a common fail rate for these devices? What fail rate percentage are most of you seeing? Are other people experiencing these same failures? What other issues are you having with these devices?
Thanks for your help!
3 REPLIES 3
05-07-2019 11:57 AM - edited 05-07-2019 11:57 AM
Hi:
I have a Stream 11 Pro G4.
Mine is running W10 Pro (free upgrade from W10 S), and is running the latest build of W10 (v1809).
It has the Celeron N3450 (quad core).
The 1 year warranty is up at the end of this month.
I have not had any issues with it at all (knock on wood).
On the 9 devices where you are getting the 'boot device not found' error, are you able to reinstall W10 to correct the issue, or has the eMMC drive failed?
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