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‎11-06-2020 11:10 PM

HP Recommended
Product: HP 455 G7
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I can't see the HP Support Assistant icon in the system tray, although I have made the correct setting in the HP Support Assistant program.
The icon was there too, but I had to uninstall HP Support Assistant because it didn't start anymore. After the reinstallation the icon does not work anymore. Under Toolbars in the settings of the taskbar there is also no entry "HP Support Assistant".
The program asked me for a Quick Launchbar, which I answered with "Yes", but without success.
I would like to see this icon, what should I do?

 

Thank you very much. And have a nice Saturday.

3 REPLIES 3

‎11-07-2020 01:17 AM

HP Recommended

@NB455 

 

Please try

 

   (a) Hit Win key to open Menu,

   (b) Locate HP Support Assistant,

   (c) Right click > More  then select Pin to Taskbar

 

Regards.

BH
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‎11-07-2020 03:00 AM

HP Recommended

Thank you. But actually I mean the icon which was pinned on the right side of the taskbar (next to the system tray). As far as I know it is an additional toolbar.
If I pin the icon to the taskbar, does it have the same functionality as the icon that was shown as a toolbar?

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‎11-10-2020 01:56 AM

HP Recommended

Hello,
I mean this symbol. Is there a possibility to get the icon back on the taskbar. In the settings, activating the icon does not bring a solution.
Thank you and have a nice day.

Screenshot 2020-11-10 095348.png

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