cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
NB455
New member
3 2 0 0
Message 1 of 4
184
Flag Post

HP Support Assistant - Icon on Taskbar is not visible

HP Recommended
HP 455 G7
Microsoft Windows 10 (64-bit)

Hello,

 

I can't see the HP Support Assistant icon in the system tray, although I have made the correct setting in the HP Support Assistant program.
The icon was there too, but I had to uninstall HP Support Assistant because it didn't start anymore. After the reinstallation the icon does not work anymore. Under Toolbars in the settings of the taskbar there is also no entry "HP Support Assistant".
The program asked me for a Quick Launchbar, which I answered with "Yes", but without success.
I would like to see this icon, what should I do?

 

Thank you very much. And have a nice Saturday.

3 REPLIES 3
banhien
Level 19
Level 19
96,928 63,083 12,564 20,760
Message 2 of 4
Flag Post
HP Recommended

@NB455 

 

Please try

 

   (a) Hit Win key to open Menu,

   (b) Locate HP Support Assistant,

   (c) Right click > More  then select Pin to Taskbar

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No
NB455
Author
New member
3 2 0 0
Message 3 of 4
Flag Post
HP Recommended

Thank you. But actually I mean the icon which was pinned on the right side of the taskbar (next to the system tray). As far as I know it is an additional toolbar.
If I pin the icon to the taskbar, does it have the same functionality as the icon that was shown as a toolbar?

Was this reply helpful? Yes No
NB455
Author
New member
3 2 0 0
Message 4 of 4
Flag Post
HP Recommended

Hello,
I mean this symbol. Is there a possibility to get the icon back on the taskbar. In the settings, activating the icon does not bring a solution.
Thank you and have a nice day.

Screenshot 2020-11-10 095348.png

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation