12-04-2019 09:05 AM
I been tying to install HP Sure Sense on my Elitebook G6, but the installation wizard fails saying a program required to run it is not present
but it doesn't mention which program i'm missing, i thought all G6 models supported Sure Sense
this is a brand new computer
Solved! Go to Solution.
12-04-2019 01:28 PM
Are you attempting to install SP99243?
This is the current version (126.96.36.199 Rev.A) of Sure Sense for the 840 G6. Have you re-imaged your system from the OS that was originally installed?
The only limitation I know for the installation is Windows 10 1803 or later.
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