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- HP Thunderbolt Dock G2 230w: Thunderbolt Software not recogn...

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6 REPLIES 6
05-11-2020 01:59 PM
it is hard to tell what could be the problem
I would run HP Image Assistant, make sure the BIOS and drivers are up to date on the ZBook, then in the BIOS change (temporarily) the Thunderbolt setting to No Security. Repower both ZBook and TB docks, and see if the dock can be seen. Then, update the firmware on the dock
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