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‎07-31-2018 05:11 AM

HP Recommended

I've tried everything you said but none is working.

Even tried the displayport and USB setting... no solution either...

 

getting rather desperate...

 

TD3.jpg

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‎07-31-2018 07:11 AM

HP Recommended

Works on mine is all I can say but my BIOS is slightly different and I am not using the same dock. 

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‎07-31-2018 07:21 AM

HP Recommended

thanks anyway for the efforts....

Our hardware supplier has same dockings and they are working without any issues... All settings seem the same...

strange...

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‎07-31-2018 08:23 AM

HP Recommended

There is a Thunderbolt firmware update out there you may want to try for both the dock and the laptop:

 

https://ftp.hp.com/pub/softpaq/sp88001-88500/sp88126.exe

 

https://ftp.hp.com/pub/softpaq/sp82001-82500/sp82419.exe

 

 

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‎08-02-2018 06:31 AM

HP Recommended

Odd.

 

It not some kind of WLAN switching setting causing problem?

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‎08-02-2018 07:21 AM

HP Recommended

 

 

 

strangely when connecting the docking through thunderbolt connection sometims the network adapter is shown for a second in the networking adapters.... 

 

when installing sp82419 I receive error message:  This utility is only intended to run on HP systems. Exiting.

 

 

image.png

 

 

 

 

 

when installing sp88126 everything is greyed out...

 

 

tb4.jpg

 

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‎08-02-2018 07:49 AM

HP Recommended

Are you seeing the same thing on all your docks?

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‎08-02-2018 08:49 AM

HP Recommended

unfortunetaly yes....

 

Don't know if it makes any difference but we did a windows deployment ourselves....

 

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‎08-02-2018 09:13 AM

HP Recommended

That is certainly not irrelevant. Did you make even one HP restore disk from the factory installation? I would try a factory recovery on one unit and see if it makes a difference. My Zbook G3 is running a factory install of Windows 10. 

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‎08-03-2018 12:27 AM

HP Recommended

any idea where I can get a recovery/restore disk ?

I see there's still an recovery partition from 19gb....

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