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07-30-2018 05:24 AM - edited 07-30-2018 07:35 AM
we bought several hp studio zbook G3 notebooks along with a hp thunderbolt G2 docking but we can't seem to get the netwerkadapter working ???
Everything else is working... any how idea how to get this working ??
Verry annoying issue....
07-30-2018 05:26 AM - edited 07-30-2018 05:28 AM
Does the network adapter show up in device manager as needing a driver?
07-30-2018 05:32 AM
unfortunately nothing is shown.... no unknow device or anything else...
Network adapter has link, but isn't found as a device on the computer.
within thunderbolt software, I already approved the docking and it is also shown, but when looking at the details networking driver version is also unknow (see photo)
07-30-2018 08:55 AM - edited 07-30-2018 09:19 AM
I have mine set on no security at all.
I am not even sure how you implement Thunderbolt security so I am not missing it and all devices work on my Tbolt dock although I do not have the new fancy one with Audio as you do.
07-30-2018 11:48 AM
I have the Zbook 15 G3 not Studio. BIOS are similar not exactly the same. So if I understand, turning off Thunderbolt security allows you to see the network port on the dock but disables the DP ports on the dock? Check display settings in the BIOS. I think at a minimum we have shown this is a BIOS issue. Trying to find the BIOS emulator for your model so I can check all the possible settings.
07-30-2018 02:33 PM
Yes that makes sense. The ethernet only needs a USB connection but the video depends on Thunderbolt. In other words, disable Thunderbolt security not the Thunderbolt feature entirely. Am I making myself clear and if so does it work to do that?