• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP USB-C Dock G5
macOS 11.0 Big Sur

I have an M1 Mac that I want to connect to two external displays.  I could do this using the HP G3 and DisplayLink at work and wanted to replicate in my home office.

I could only buy refurbished G3s on Amazon, so went for the latest G5 assuming that it would be at least the same, if not better.  I checked it supported two displays at least.

As per the post on the same issue: https://h30434.www3.hp.com/t5/Business-Notebooks/HP-USB-C-Dock-G5-on-New-MacBook-with-M1-Chip-Minito...

it would appear that, without DisplayLink, this dock is actually a downgrade unless Apple support display port hubs in an update of Big Sur.  Is there any chance of that happening or are dp hubs soon to be obsolete?

2 REPLIES 2
HP Recommended

Hello

 

USB-C Dock G5 doesn't need DisplayLink, just need a USB-C port , on computer, supporting DisplayPort signals.

Yopu may need to update the USB-C Dock Firmware , but you need a Windows notebook.

Link for ODCK G5 firmware update https://ftp.hp.com/pub/softpaq/sp134001-134500/sp134241.exe 

 

Bye

HP Recommended

Thank you, I did just try that but no luck.  I think you call out the issue: a computer supporting [multiple] DisplayPort signals.

Both external monitors, on DP leads, are connected, but are only recognised by MacBooks as one external display.

Any other ideas gratefully received.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.