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- HP ZBook 15 G3 TPM Upgrade

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11-15-2016 03:26 PM
Hello, 🙂
I´m in a process of buying a new workstation, the model I chose is ZBook 15 G3, in its quickspecs it states it comes with TPM 1.2/2.0, and that the TPM upgrade utility will be available by December 2015 by Customer Service.
The PN I have chosen is T7V54EA, which I believe comes with TPM 1.2, is there a way o upgrading it to TPM 2.0 ? Is this some kind of utility? Or some product key has to be purchased?
I know that CTO models have the option of upgrading TPM 1.2 to 2.0 directly out of factory, is it possible for precofigured models?
Thank you
11-15-2016 03:45 PM
Hi,
Please use the following utility:
http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c05192291
Your machine is on the list. Just scroll down to the end to download and read the instructions how to install properly.
Regards.
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01-17-2018 03:04 AM
Hi BH,
I did the TPM Upgrade with this Tool.
First I updated to the latest BIOS Version (N81_0121) as recommended.
After that I updated the TPM Firmware to Version 2.0 as described in the Documentation.
Reboot -> Firmware flash -> TPM vanished
Not present in Windows device manager.
I wanted to downgrade to 1.2 again. Regarding the documentation this is possible.
RC = 0xE0295008 (means no TPM Module was found)
In the BIOS Setup I still got the Options to configure TPM. There it says: TPM Version 2.0
But when I trigger the reset of the TPM (with physical presence enabled) nothing happens.
Just boots to OS with no TMP.
Where it's gone 😞