-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
-
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
-
- HP Community
- Notebooks
- Business Notebooks
- HP ZBook 17 G6 - 6TR81EA#ABD - What type of RAM and SSD has ...

Create an account on the HP Community to personalize your profile and ask a question
05-05-2020 09:57 AM - edited 05-05-2020 10:01 AM
Since yesterday I am the owner of a
HP zBook 17 G6 Core i9-9880H 2.3GHz 17.3" FHD 32GB RAM NVIDIA RTX 4000 512GB SSD
Type 6TR81EA#ABD
The Laptop is signed with "HP renewed program".
After booting Windows 10 a little window in the right on the screen was presented and tells "The HP manufacturer warranty already started at January 2020".
I also wonder a little bit because the SSD and RAM are not from INTEL.
That I was googling before.
The dealer told me "That's OK from HP".
So my questions to the community are:
1. What type of RAM and SSD do I have to be expected?
2. Devices from the HP renew program have shortened warranty?
Many Thanks for any replies and sorry for bad english.
Best Regards
Esker
Solved! Go to Solution.
Accepted Solutions
05-05-2020 10:48 AM
Intel does not make memory but does make SSDs. You can expect memory to be Samsung or Hynix or other OEM maker. SSD might be Samsung or Toshiba or other quality brand. HP renewed will have warranty terms not as good as new product. As short as 90 days in some markets. Warranty runs from date of first retail purchase. In HP Support Assistant you should be able to dispute if the warranty date is wrong. You may need proof of purchase.
05-05-2020 10:48 AM
Intel does not make memory but does make SSDs. You can expect memory to be Samsung or Hynix or other OEM maker. SSD might be Samsung or Toshiba or other quality brand. HP renewed will have warranty terms not as good as new product. As short as 90 days in some markets. Warranty runs from date of first retail purchase. In HP Support Assistant you should be able to dispute if the warranty date is wrong. You may need proof of purchase.
Didn't find what you were looking for? Ask the community