Create an account on the HP Community to personalize your profile and ask a question
09-15-2020 05:40 PM
Recently my ethernet port stopped working. Device manager shows ! and device cannot start. I have tried uninstalling/reinstalling drivers but still not working. Not sure how to proceed? Would an ethernet port just go bad on its own? Not sure if its a separate card or integrated into the systemboard. I don't see an ethernet card when removing the bottom panel.
09-21-2020 11:59 AM
i would run HP Image Assistant and make sure the BIOS and drivers are up to date... if that doesn't work, then i would back up your data and do a Windows reset to reset the kernel
Didn't find what you were looking for? Ask the community