HP is compiling your results. This could take up to 3 minutes, depending on your computer and connec

[Brianmoore02017]

HP is compiling your results. This could take up to 3 minutes, depending on your computer and connection speed. Thank you for your patience

[ub6424]

Hello @Brianmoore02017 

Sorry to hear that you are having problems ... 

(1) Could you please explain what you are doing and send a pictures of the message.

(2) To help you I need to know the product number (p/n) of your notebook !

You will find this information on the back of your notebook printed in small alphanumeric letters.

The product number (p/n) is legally allowed information, just about the computer, no sensitive data.

It is allowed to post in public, no problem.

or

press [winkey] + r

( run command )

msinfo32

copy / paste the System SKU value

msinfo32

Please report your results

best regards

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[bobertrobbins]

I am experiencing the same issue as you and have tried multiple computers.  Is there something wrong with the HP site?