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get stupid error when user clicks on any of the Fn keys.  HP Programable key is not installed. Please install app from MS store ( company policy prevents us from downloading anything from MS app store). or from HP downloads. It is not available from the HP downloads and looking under apps installed on this laptop I do not see it installed. This is a business grade laptop 

HP ProBook 4 G1a 14 inch Notebook AI PC

 

How do I get rid of the stupid error? Bios is undated to latest version but still does not help installed the he HP HotKey Support (HPHKS) software.  But obviously that is not the app it is looking for.  I am not sure why we are getting the stupid popup anyway. 

afsddfdasgadsgf_0-1777416121905.png

and why cant we find the app on the HP site as the comments say to download it?

1 ACCEPTED SOLUTION

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HP Recommended

Hi @afsddfdasgadsgf 

 

This is the version available on the Microsoft Store, but I'm not sure if your model supports this program,

 

Version:
1.0.17.0 Rev.C
 Provides support for Windows 11 25H2

https://ftp.hp.com/pub/softpaq/sp164001-164500/sp164399.exe

 

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4 REPLIES 4
HP Recommended

afsddfdasgadsgf_0-1777416255989.png

we are not allowed to install software from MS store it is blocked

HP Recommended

Hi @afsddfdasgadsgf 

 

This is the version available on the Microsoft Store, but I'm not sure if your model supports this program,

 

Version:
1.0.17.0 Rev.C
 Provides support for Windows 11 25H2

https://ftp.hp.com/pub/softpaq/sp164001-164500/sp164399.exe

 

HP Recommended

thanks for the link,  my end user is in training session now, so I will download and install on her system when they are on a break. Unfortunately our company blocks all downloads of software from the MS store. Her model is a HP ProBook 4 G1a 14 inch Notebook AI PC laptop and the only  driver package shown is the HP Hotkey support-UWP, not the HP Programmable key APP, so thanks for sending me the link for the download. 

HP Recommended

You're welcome, glad to help.

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