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09-30-2019 10:27 AM
Well this is disappointing. I got my HP Spectre x360 over a year ago and noticed that my left hinge is slightly tilted out of alignment. I think this is what was causing some touch screen issues such as screen flickering but only in convertible mode which I rarely use. I looked online and saw that this is actually quite a common issue, and is critical to fix. The thing is, I am out of warranty as it has been over a year since my purchase. Am I screwed? I hope there is a way to fix this that won't cost me any money, because I spent a LOT of money for this laptop expecting no issues... Thanks.
09-30-2019 10:46 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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